I hope you enjoy my range and your shopping experience at Embellish'd. I look forward to sharing many more creations with you in the future!!
Thank you for shopping at Embellish'd.
Michelle
Shipping & Handling
Due to the handmade nature of our products, all orders are generally shipped within 5 days of cleared payment (most often within 1 or 2 days). We use Australia Post for all of our shipping. We do our best to ensure that your items arrive safely by packaging them accordingly.
All orders are shipped in a box as a parcel to protect your purchase and come with tracking within Australia. Please note international orders may not have tracking in order to keep postage costs down for you but please advise before ordering if you would like tracking on your international order. Please get in touch before ordering if you would like to add a signature on delivery or insurance to your purchase. Please also get in touch before ordering if your order is urgent and you require express post.
Our shipping is charged at a flat rate:
General Public Retail (Aust & NZ) $8
General Public Retail (International) $16
Wholesale (Aust) $16
Wholesale (International) $30
Please inspect your items as soon as they arrive and contact us immediately (no later than 5 days after receiving your order) if there is a problem with your order. While we take every care to ensure that your order is correct, please let us know if there is an error and we will do our best to rectify it for you quickly.
If you believe that your item is faulty please contact us within 5 days of receiving your item. It should be returned in the original packaging and be unworn. If I determined that the item is faulty it will be exchanged for you and re-issued free of charge.
There are no returns, refunds or exchanges available on custom made or sale items.
There are no refunds for change of mind and incorrect size selection.
If your item is damaged in transit please do not throw out packaging. Contact us and Australia Post and we/they will advise you of how to proceed.